
LIVE PRODUCT ADD-ON
Live captions transcription & translation module
Automatically display captions in real-time for all audio when this session is running.

Trusted by top leading organisations, start-ups to industry leaders
.png?width=420&height=128&name=UN%20logo%201%20(4).png)
.png?width=103&height=32&name=Frame%2048098069%20(2).png)




01
Enhancing accessibility with live captions
Live captions ensure everyone, including those who are hard of hearing, can fully engage with events by providing real-time text transcriptions. This is especially beneficial in large or noisy venues.
- Meet ADA, EAA, and other accessibility compliance requirements.
- Communicate effectively with diverse audiences across languages and accessibility needs.
- CEA-608 and CEA-708 injection aligning with broadcast industry standards.

02
Comprehensive Language Support
Offering live captions in multiple languages enhances understanding for diverse audiences. Attendees can select their preferred language, making content more accessible and engaging.
- AI Transcription in 40+ languages.
- AI Translation in 70+ languages.
- Human transcription and translation available in English, Spanish, and additional languages.

03
Human or AI captions
Choose between unmatched AI precision or professional human expertise for your captioning needs. Our flexible solution delivers up to 99% accuracy, adapts to challenging audio conditions, and can be customized with your unique terminology ensuring perfect captions every time.
- Accuracy of up to 99%
- Industry-leading accuracy. benchmarked as the most accurate AI transcription model in the market with the lowest Word Error Rate (WER).
- Lexicon management. Train our AI with your specific terminology, acronyms, products, and people's names.
- Professional human stenographers available.
- Hybrid AI-Human captions, increasing accuracy to unprecedented levels.
- Disfluency and profanity filters built in
- Adaptive to noisy environments, diverse accents, and varying audio quality.

04
Simple Workflows Built for Scale
Powerful captioning that scales effortlessly from single events to enterprise deployments, no technical expertise required. Our intuitive platform handles everything from scheduling to testing, so you can focus on your content.
- Intuitive interface requiring no technical expertise.
- Schedule captions to start/stop as needed, independently of media.
- Automated human captions scheduling with no manual intervention required.
- Support for up to 32 caption languages concurrently.
- Unlimited scalability – schedule 1 or 1,000 broadcasts with Patchbay microservice architecture.
- Redundant infrastructure for mission-critical content workflows.
- Support for all major input protocols – SRT, Zixi, RTMP, RTP, and RIST.
- Test captions feature to validate delivery before going live.

05
Support Any Captions Workflow
Integrate quickly and easily with your existing hardware and enterprise platforms.
- No hardware required, use your existing video infrastructure.
- Integration with enterprise video platforms like Kaltura, Brightcove, Panopto, Enghouse Video, Vimeo, and more.
- Integration with event platforms like Cvent, Rainfocus, Bizzabo, and more.
- Integration with social media platforms like YouTube, Facebook, LinkedIn, Twitch, and X.
- Integration with AWS Media Services.

Experience seamless AI transcription and translation
Precision You Can Trust
Unmatched accuracy in every word
Our AI-powered transcription and translation technology delivers industry-leading accuracy, ensuring your content is captured and conveyed flawlessly. Here’s why Patchbay stands out:
98%
Transcription Accuracy
99.98%
Translation accuracy
100
Nr of supported languages
99.999%
Customer satisfaction rate
Why would this be necessary
Use cases for live captions at events
In today’s diverse event landscape, live captions are essential for enhancing accessibility and engagement. They support hearing-impaired attendees, facilitate understanding for multilingual audiences, and improve focus and retention. Here, we explore three key use cases showcasing the benefits of live captions in on-site, hybrid, and online events.

Hearing-impaired attendees
Allow hearing impaired attendees to fully engage with the content.

Accessibility and Compliance
Accessibility and compliance in corporate communications, events, and broadcast.
.png?width=42&height=42&name=spatial_audio_off%20(1).png)
Expand content reach
Expand reach to international audiences (multi-lingual capabilities) and enhance video consumption for viewers watching with sound off.

Digesting complex educational content
Help all participants retain information and stay focused by providing a written reference to follow along with or revisit later.
We do live captions better.
Don’t believe us? See for yourself.
Compatible products
Our versatile add-ons are designed to seamlessly integrate with our wide range of products.